"The level of public eagerness for new services seems to be matched by wariness of changes in traditional library activities that patrons have used for years. These findings paint a picture of a public that wants its libraries to be all things to all patrons. There is no clear roadmap of public priorities for libraries, so different communities will likely come up with different mixes of services as they move into the future."

Lee Rainie, director of the Pew Internet & American Life Project, on the project’s latest libraries report. 

The report looks at how people use libraries in the digital age, why they use them, and what they want from them.