Last week, Salon published a piece by Laura Miller entitled “Bring back shushing librarians,” focusing on some of the findings from our recent report on library services. “[T]here’s a lot to be said for that shushing,” Miller writes, adding, “I’ve long believed that one of the most precious resources libraries offer their patrons is simple quiet.”

The piece has sparked a bit of a debate on a couple blogs and in social mediaabout what people want from libraries. So should libraries shush, or not?

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